Privacy Policy

1. Introduction

This policy describes how Linkle operates the Linkle Property CRM application and services (the website property.linkle.vn, API, and mobile apps) to collect, use, store, and protect information related to you.

By creating an account or using the service, you confirm that you have read and understood this policy. If you do not agree, please stop using the service.

2. Data we collect

2.1. Account and authentication

• Email, full name, and password (stored as a hash).
• OTP codes sent by email when you register or reset your password.
• Phone number / Zalo (if you provide them in your profile).

2.2. CRM data you enter

• Property listings: title, price, address, description, specs, amenities, and photos.
• Leads / clients: name, contact details, notes, and follow-up status.
• Appointments, tasks, and activity related to your deals.

2.3. Landing Pages and public inquiries

• When you enable a public link for a listing, the Landing Page (including Gen AI copy generated from listing data) may be visible on the internet.
• The contact form on a Landing Page collects sender details (for example name, phone, email, notes) and creates a lead in your CRM.

2.4. Payments and plans

If you purchase Pro through the App Store or Google Play, we receive subscription / entitlement status from the store. We do not store full payment card numbers on Linkle systems.

2.5. Technical data

Minimal technical logs for operations and security (for example API access times, error codes, and IP address when a public inquiry is submitted, to prevent abuse).

3. How we use data

• Provide the mobile CRM: listings, leads, calendar, and agent profile.
• Send OTPs and account-related notices by email.
• Create and display property Landing Pages, including Gen AI content built from your listing information.
• Apply Free / Pro plan limits and process subscriptions.
• Secure the service, prevent fraud, and improve reliability.
• Respond to support requests sent to [email protected].

4. Sharing with third parties

We do not sell your personal data. We may share data when:

• Email / SMTP providers send OTPs and account notices.
• Apple / Google process in-app purchases and verify your plan.
• Hosting / storage providers operate the service.
• A valid legal request in Vietnam, or to protect our legitimate rights.
• The public views a Landing Page / listing you have chosen to share (only the content you make public).

5. Storage and security

Data is stored on infrastructure that Linkle operates or leases. We apply reasonable measures (authentication, password hashing, access control) but cannot guarantee absolute security on the internet.

Retention follows the account lifecycle and operational / legal needs. When you delete your account, we delete or anonymize CRM data tied to that account under our current process (listings, related OTPs, user profile), except what we must keep by law or as minimal technical logs.

6. Your rights

• View and update your profile in the app.
• Turn a listing’s public Landing Page link on or off.
• Delete your account in app settings (password confirmation required).
• Send data-related requests to [email protected].

7. Children

The service is intended for adult real-estate agents and professionals. We do not knowingly collect data from children under 16.

8. Changes to this policy

We may update this policy. The new version will be posted on this page with a “Last updated” date. Continued use of the service after an update means you accept the new version.

9. Contact

Linkle — Linkle Property CRM
Email: [email protected]
Website: https://property.linkle.vn

See also our Terms of Use.